ITx 2018 Conference Programme

Jump to: Wednesday 11th | Thursday 12th | Friday 13th

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The ITx 2018 Programme may change without notice


Shaping the Culture of your Team

Friday 11:30am - 12:00pm, itSMF Service Management conference (Room 3 (Momentum))

We’ve seen the many posts on LinkedIn and other social media about how most employees leave a company due to their manager. However, there is never any practical advice about how to lead teams efficiently and effectively so employees feel valued and want to stay.

As a matter of fact, most managers today are so heavily involved in the doing that they leave leading a team as a last minute administrative task and companies accept that approach.

In this talk, I will provide real and actionable steps to help you build a great team culture by using what I call the Culture-Creed. Building on that culture is what creates an empowered and driven team.


Renata Pellino-Porter

Director Business and Information Systems, UniServices

Renata is currently the Director of Business and Information Systems at UniSerivices.

She has over 20 years of experience leading and building highly effective and performing teams, some of which in the midst of high transformational change and toxic environments