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The ITx 2018 Programme may change without notice
Have you heard about the upcoming update to ITIL? Curious to know how the update will reflect modern ways of working? Want to understand how your current certifications will carry over? Join Akshay Anand, Product Development Manager at AXELOS, and one of the Lead Architects of the ITIL update, to understand more about why and how ITIL is changing in 2018.
Product Development Manager, Axelos Global Best Practice
Akshay Anand is a Product Development Manager at AXELOS®, working on the development of new guidance and research within the IT Service Management (ITSM) portfolio. He previously advised Fortune 100 clients on how to improve their ITSM capabilities, implemented toolsets such as Remedy and ServiceNow, and headed up global ITSM activities at Macmillan Publishing..